Reference

Legal terms for your tanjung899 account

tanjung899 sets out clear Legal terms for account access, personal data, cookies and payment records, so you can check the conditions before opening an account.

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tanjung899 Legal terms for your tanjung899 account
CONTACT PATHS

Get policy help beside your account

A clear contact path matters when a Legal question blocks account access or leaves a payment record unclear.

Account access When phone verification prevents access, use our account support route and describe the exact…
Payment records For a Legal question about DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
Data requests To ask for a copy, correction or removal of personal data, contact us through…
DATA PRACTICE

Know how we handle Legal requests

We apply the Legal policy to real account events rather than treating every request as the same case.

Account identity

Before discussing account-specific Legal details, we may compare your request with the phone verification and account identifiers already held. This reduces the chance that a data request or access change reaches the wrong account. We do not treat a displayed name or wallet label as sufficient ownership proof.

Data handling

We use personal details for stated account, security and policy purposes. A request to view or correct data should identify the field concerned, such as phone details or payment reference. We answer within the permitted process and explain when a record cannot be changed immediately.

Cookie choices

Cookies can help preserve a login step, remember device settings and connect a policy page to the account path. Your browser controls whether cookies remain available. If changing that setting interrupts access, check the device path first, then contact us with the screen behaviour you see.

Account security

Keep your password, phone access and wallet credentials private. We will not ask you to disclose a wallet PIN through a policy request. If an unfamiliar device appears during account access, pause the session, complete the account security step shown, and report the event through our support route.

Record retention

Some account and payment records may remain after closure when needed for security, dispute handling or a legal requirement. That can include verification details, transfer references and the history needed to explain a decision. We remove or anonymise records when the stated retention reason no longer applies.

Change requests

For a Legal change request, tell us whether you want access, correction, deletion or an explanation of a decision. Include only relevant account details. We confirm the request, check ownership where needed, and tell you the result or the reason a local-law or security condition limits the change.

Answers about Legal and account access

These Legal answers address the questions you may have before opening an account or while checking an existing account. We focus on the practical points: local eligibility, phone verification, data control, cookies, payment references and the contact route. Where a decision depends on circumstances, we explain the account step that lets us assess it.

Legal covers account eligibility, access conditions, data handling, cookies, security checks, payment records, account closure and requests for changes. It also explains how to contact us about a policy decision. Access depends on local law, so the terms shown for your Indonesian location may affect what you can open.

Access depends on local law and your eligibility at the time of account review. We use the location and phone-verification steps shown in your account flow to determine availability. Where local law permits, you can continue to the relevant lobby after the required account check is complete.

Phone verification helps us connect an access request, data request or account change to the correct account. It also helps identify duplicate or mismatched details before payment records are discussed. We may request an additional ownership check when the request concerns security, closure or personal data.

We use payment references and account timestamps to match DANA, OVO, GoPay and QRIS activity with the correct account. A wallet name alone does not establish ownership. For a correction request, provide the reference shown in your cashier history so we can assess the record accurately.

Yes, you can request access to relevant personal data through our account policy route. State what you need, such as phone details, verification records or payment references. We confirm ownership first, then explain the records available, any retention reason, and the next step for receiving or correcting them.

Send a specific correction or removal request through the account support route and identify the field or record involved. We check account ownership and assess whether retention is required for security, disputes or local law. We then confirm the change, explain a limitation, or request further details.

Check whether your browser permits the cookies needed for the login and policy path, then retry the account step on the same device. If access still fails, report the visible message and device behaviour through support. We can separate a browser setting from a Legal eligibility condition.

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