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Privacy choices for your account path

Our Privacy Policy explains how tanjung899 handles the details you provide for account access, wallet checks and support requests.

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tanjung899 Privacy choices for your account path
CONTACT ROUTE

Get help with a data request

A clear contact path matters when a privacy question affects your account or wallet status.

Account access Ask us to confirm which account details are connected with your sign-in.
Wallet reference For DANA, OVO, GoPay or QRIS questions, send the transaction reference shown on your…
Privacy request Tell us whether you want a copy, correction or removal of personal data.
DATA PRACTICE

How we protect account records

Privacy work is part of the account flow, from the first phone verification to a later request about a QRIS receipt.

Collection

We collect details you enter for an account, the phone verification result, device and connection signals, and references needed to match DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity to your request.

Use

We use personal data to provide account access, check a sign-in, trace a payment reference, answer privacy questions and maintain the account path. We do not need your wallet password to handle a receipt query.

Cookies

Cookies can keep your session and selected settings available when you move from sign-in toward the lobby. If you clear them, the browser may ask you to verify your account again before access continues.

Account security

A phone verification step helps us distinguish you from someone using an unfamiliar device. We may compare sign-in signals with account records before releasing private details or changing contact information.

Retention

We retain each record for the period needed for its stated purpose, account support and applicable legal duties. When a record is no longer needed, we assess it for removal or further restricted storage.

Your request

You can ask what personal data we hold, request a correction, question its use or ask about removal. Send the request through our account support route with enough detail to identify your record.

Privacy Policy answers for Indonesia

These Privacy Policy answers focus on the questions you may have before creating an account or checking a wallet reference. We explain the practical route for access, correction, cookies, retention and contact, including what may happen when your request concerns DANA, OVO, GoPay or QRIS. Account eligibility depends on local law.

The Privacy Policy covers personal data used for account access, phone verification, device and connection records, cookie settings, support messages and payment references. It explains why we use those details, how retention works and how you can ask for access, correction or removal where local law permits.

We may collect the details you submit during an account step, your phone verification result, sign-in and device signals, and messages sent through support. When you ask about DANA, OVO, GoPay or QRIS, we may also record the payment reference needed to trace your request.

No. A DANA, OVO, GoPay or QRIS receipt reference can help us identify a payment-status question, but we do not ask for your wallet password. Do not send wallet credentials in a support message; use the account contact route and provide the receipt reference instead.

Use the support route connected with your account and state that you are making a Privacy Policy data request. Include your account identifier or verified phone number and specify whether you want a copy, correction or explanation of a particular cookie, sign-in or payment record.

Cookies can preserve your sign-in session and selected browser settings as you move through the account path. Clearing cookies may remove those settings and cause another phone verification step. You can contact us to ask which cookie records relate to your session and how they are handled.

We retain records for the purpose that created them, account support and applicable legal duties. A payment reference may need to remain available while a status question is handled. After the relevant need ends, we assess the record for deletion or restricted storage.

Yes, you can request correction or ask about removal through the account support route. Describe the exact record, such as a phone detail or QRIS receipt reference. We may verify your identity first, and the result depends on local law and any required retention period.

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